Effective Date of Current Policy: May 15, 2018
Pilgrim Collection/ FV labs limited respects your concerns with regard to the confidentiality of the information you provide us with. By giving us your personal information and data, you consent to let us use, study and possibly disclose such information and data, in particular to customize and optimize you navigation on the Website and to propose offers that are responding to your expectations.
1. COLLECTION OF PERSONAL INFORMATION
Any information of a personal nature that you may provide to Pilgrim Collection / FV labs limited in order to use certain services is governed by the provisions of the GDPR. Pilgrim Collection may transfer your personal information outside of the European Economic Area to authorised third-parties. If the information is transferred outside the European Economic Area, Pilgrim Collection / FV labs limited will use agreements validated by the European Commission offering personal data the same protection as that which offered in Europe (in this respect, in particular, for third parties located in the United States, they shall be part to the Privacy Shield or be subject to the standard clauses of the European Commission).
The processing of certain personal information relating to your interactions with our Website is considered profiling under the applicable regulation. These processing are conducted in our interest to offer you a shopping experience of high quality and personalized and to send you advertising and exclusive offers that are likely to interest you.
How do we get your consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do you withdraw your consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at: Fv labs limited, 33-35 hillier street, sheung wan, Hong Kong. You can also unsubscribe using the unsubscription link inserted in each communication sent by Pilgrim Collection.
In order to respond to your request for access, modification or deletion FV labs limited reserves the right to request a proof of identity to ensure the legitimacy of the source of the request.
3. USE OF PERSONAL DATA BY PILGRIM COLLECTION / FV labs limited
When collecting data of a personal character, the information required for the above purposes and which is needed to respond to your requests is indicated with an asterisk (mainly civil status, family name, given name, postal code, email address and bank details). If you have not completed the compulsory fields, we will not be able to respond to your requests.
Recipient of data
- Fv labs Ltd is required to transfer your personal data to a third party in relation to requests you have made (payment provider, logistics provider, marketing and advertising service providers for the optimization of your purchasing experience);
- Fv labs Ltd has received your express consent to transfer the data to a third party;
- Fv labs Ltd is summoned by a judicial authority to transfer said data to an administrative or judicial authority.
Data security and confidentiality
4. USE OF PERSONAL DATA BY SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment – If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
4. USE OF PERSONAL DATA BY THIRD-PARTY SERVICES
Links - When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
A cookie is a text file that can be stored in a dedicated space on the hard disk of your Terminal (computer, tablet, smartphone) by the web browser you use to consult our Website, according to the choices saved in your browser concerning cookies. The cookie file enables the web server to identify the Terminal on which it is saved during the period of validity or registration of the cookie.
You can change the cookie settings at any time. Below you will find more information concerning cookies and how you can manage cookie settings.
Cookies on the Website
Depending on the choices saved on your browser, navigation on our Website can result in various cookies, web beacons of your IP address, IDFA, geolocalisation via IP address, login and navigation information (referral URL, advertising data, visit statistics, login credentials) being stored on your terminal, so that FV labs Ltd can recognise your terminal’s browser throughout the period of retention of this information. Pilgrim Collection /
FV labs limited so collect information on the pages you browse, the links on which you click and other actions as part of your navigation related to their commercial offer.
We’ve listed the cookies we use here so you that you can choose if you want to opt-out or not.
_session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
You may be able to share information with social networks as part of maintaining an account that is personal to you. These social networking sites may allow us automatic access to information that you have posted, for example, a product or content that you would have liked or content that you clicked on. Access to this information may allow us to customise our offers to your attention based on your preferences.
FV labs Ltd can include computer applications from other sources on the Website which are designed to share the content of the Website with other people or to inform them of content you have consulted. This applies to the “Share” or “Like” button on Facebook, Pinterest and Twitter. The social media providing the application button can then identify you.
List of third party cookies (companies with whom Pilgrim Collection/ FV labs limited has a contractual relationship for the purpose of improving the user experience):
- Klaviyo. This cookie enables to retarget the visitors who added a product to their basket during navigation with a personalised e-mail.
- Google (Google Analytics and Adwords): Analysis. This cookie provides anonymized data that allows us to understand the behavior and marketing preferences of a user on the Site. It also helps to target our ads on Google more relevantly.
- Facebook: Advertisement based on interests and visits. This cookie is used to relevantly target our ads on Facebook by matching Facebook data and our data.
Your choices regarding cookies
Cookies may be stored on visitors’ computers’ hard drives at the time of their connection to the Website. Cookies are small data text files that are used by websites to simulate a continuous connection to that site and enhance the visitor’s browsing experience, and will be necessary for visitors to complete their purchase session on e-commerce sections of the Website.
Visitors may set their browser to disable cookies by following the procedure as explained below.
For Microsoft Internet Explorer
In the "Settings" app, go to "Safari" menu
Pilgrim Collection and FV labs limited will not transfer or sell your personal data to any unaffiliated third parties or partners unless Pilgrim Collection and FV labs limited has informed you beforehand in messages, agreements or information available on the Website or you have expressly given your consent or are required by law to do so. If FV labs limited is required by the law or a judge to provide personal data concerning you, FV labs limited Ltd shall inform you thereof insofar as possible.
Given current technology, in particular that generally used for telecommunications networks, Fv labs Ltd cannot guarantee the confidentiality, integrity or authentication of the emails you send or receive from Fv labs Ltd.
7. CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at firstname.lastname@example.org or by mail at Pilgrim Collection, FV labs limited, 33-35 Hillier street, Sheung wan , Hong Kong.